Refund policy

If Playlist Craft Self-Host is not the right fit, you can request a refund quickly.

Request window

7 days

From purchase, request a refund if you do not like the product.

Processing

14 days

Approved refunds are processed via Polar within this window.

How to request

  1. Open the Polar customer portal from your purchase email.
  2. Request a refund for Playlist Craft Self-Host.
  3. After refund, your instance activation is revoked via the license broker.

Third-party spend (Railway, Suno, OpenRouter, Fal, etc.) is not refundable by us. View checkout · Docs